{"id":29728,"date":"2026-04-05T13:54:54","date_gmt":"2026-04-05T10:54:54","guid":{"rendered":"https:\/\/anilcanbay.com\/hanedan\/?page_id=29728"},"modified":"2026-04-05T13:57:24","modified_gmt":"2026-04-05T10:57:24","slug":"garanti-ve-iade-sartlari","status":"publish","type":"page","link":"https:\/\/anilcanbay.com\/hanedan\/garanti-ve-iade-sartlari\/","title":{"rendered":"Garanti ve \u0130ade \u015eartlar\u0131"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"29728\" class=\"elementor elementor-29728\">\n\t\t\t\t<div class=\"wd-negative-gap elementor-element elementor-element-5d6fb77 e-flex e-con-boxed e-con e-parent\" data-id=\"5d6fb77\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-071e966 elementor-widget elementor-widget-image\" data-id=\"071e966\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1300\" height=\"274\" src=\"https:\/\/anilcanbay.com\/hanedan\/wp-content\/uploads\/2026\/04\/banner-1-min-1300x274.jpg\" class=\"attachment-large size-large wp-image-29733\" alt=\"\" srcset=\"https:\/\/anilcanbay.com\/hanedan\/wp-content\/uploads\/2026\/04\/banner-1-min-1300x274.jpg 1300w, https:\/\/anilcanbay.com\/hanedan\/wp-content\/uploads\/2026\/04\/banner-1-min-400x84.jpg 400w, https:\/\/anilcanbay.com\/hanedan\/wp-content\/uploads\/2026\/04\/banner-1-min-768x162.jpg 768w, https:\/\/anilcanbay.com\/hanedan\/wp-content\/uploads\/2026\/04\/banner-1-min-430x91.jpg 430w, https:\/\/anilcanbay.com\/hanedan\/wp-content\/uploads\/2026\/04\/banner-1-min-700x148.jpg 700w, https:\/\/anilcanbay.com\/hanedan\/wp-content\/uploads\/2026\/04\/banner-1-min-150x32.jpg 150w, https:\/\/anilcanbay.com\/hanedan\/wp-content\/uploads\/2026\/04\/banner-1-min.jpg 1440w\" sizes=\"auto, (max-width: 1300px) 100vw, 1300px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7173b80 elementor-widget elementor-widget-spacer\" data-id=\"7173b80\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"wd-negative-gap elementor-element elementor-element-187eb5a e-flex e-con-boxed e-con e-parent\" data-id=\"187eb5a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7f329e8 color-scheme-inherit text-left elementor-widget elementor-widget-text-editor\" data-id=\"7f329e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<h5><strong>Garanti ve \u0130ade \u015eartlar\u0131<\/strong><\/h5><h5>\u0130ade \u015fartlar\u0131na uyan t\u00fcm \u00fcr\u00fcnleri, kargoyu teslim alma tarihinizden itibaren 14 i\u015f g\u00fcn\u00fc i\u00e7inde faturan\u0131z veya irsaliyeniz ile iade edebilirsiniz.\u00a0<\/h5><h5>\u00dcr\u00fcn\u00fcn, \u00fcr\u00fcn sayfas\u0131nda verilen bilgilerden farkl\u0131 olmas\u0131, hasarl\u0131 veya eksik olmas\u0131 durumunda herhangi bir kargo \u00fccreti \u00f6demeden anla\u015fmal\u0131 kargo firmam\u0131z ile iade edebilirsiniz. Anla\u015fmal\u0131 kargo firmas\u0131na iletmeniz gereken \u00dccretsiz \u0130ade kodunuzu \u00fcr\u00fcnler taraf\u0131n\u0131za teslim edildikten itibaren 14 i\u015f g\u00fcn\u00fc i\u00e7erisinde sipari\u015f detay sayfan\u0131zdan &#8221;Kolay \u0130ade&#8221; butonu ile edinebilirsiniz.\u00a0<\/h5><h5>Farkl\u0131 bir kargo firmas\u0131 ile al\u0131c\u0131 \u00f6demeli g\u00f6nderece\u011finiz iadeler kabul edilmeyecektir.<\/h5><h5>Kullan\u0131lm\u0131\u015f, ambalaj\u0131na zarar verilmi\u015f \u00fcr\u00fcnler kabul edilmeyecektir. \u015eirket ad\u0131na fatura kesilen sipari\u015fler i\u00e7in iade i\u015flemi yap\u0131l\u0131rken mutlaka \u015firket taraf\u0131ndan iade faturas\u0131 kesilmesi gerekmektedir. \u0130ade faturas\u0131 kesilmeyen g\u00f6nderiler teslim al\u0131nmamaktad\u0131r.<\/h5><h5>Teslim ald\u0131\u011f\u0131n\u0131z \u00fcr\u00fcnde az say\u0131da k\u0131r\u0131k par\u00e7a (maksimum 5 par\u00e7aya kadar) var ise, k\u0131r\u0131k olan par\u00e7alar\u0131n foto\u011fraf\u0131n\u0131 tek karede \u00e7ekip sipari\u015f numaras\u0131 ve k\u0131r\u0131k par\u00e7an\u0131n ismini de belirterek Web Talep Formu arac\u0131l\u0131\u011f\u0131yla iletmeniz durumunda, yedek par\u00e7a temini yap\u0131lmaktad\u0131r.<\/h5><h5>Ambalaj\u0131nda hasar olan kargolar, teslim al\u0131nmadan kargo g\u00f6revlisinin yan\u0131nda tutanak tutularak iade edilmelidir.<\/h5><h5>\u00dcr\u00fcn\u00fcn\u00fcz firmam\u0131za ula\u015ft\u0131ktan itibaren 10 i\u015f g\u00fcn\u00fc i\u00e7erisinde kontrol edilecek ve iade ko\u015fullar\u0131na uygun olmas\u0131 durumunda \u00fccret iadesi\u00a0 yap\u0131lacakt\u0131r.<\/h5><h5><strong>Garanti \u015eartlar\u0131<\/strong><\/h5><h5>Sat\u0131n ald\u0131\u011f\u0131n\u0131z \u00fcr\u00fcn firma garantisi alt\u0131nda olup, ilerleyen d\u00f6nemde \u00fcr\u00fcn\u00fcn ar\u0131zalanmas\u0131 durumunda direkt ge\u00e7meniz gerekmektedir. Filtreler hijyenik sarf malzemeler oldu\u011fu i\u00e7in garanti kapsam\u0131na girmemektedir. Garanti Belgesi ve faturay\u0131 saklaman\u0131z gerekmektedir. Garanti belgesi baz\u0131 \u00fcr\u00fcnlerde kutu \u00fczerinde baz\u0131 \u00fcr\u00fcnlerde kutu i\u00e7inde olmaktad\u0131r. Garanti belgesinin kaybolmas\u0131 durumunda ilgili marka ek bir garanti belgesi g\u00f6ndermeyecektir. Kay\u0131p olan faturay\u0131 sipari\u015f detay\u0131n\u0131zdan g\u00f6r\u00fcnt\u00fcleyebilir ve indirebilirsiniz. Servise g\u00f6nderece\u011finiz \u00fcr\u00fcnleri \u2018\u2019SERV\u0130S \u0130ADE \/ DE\u011e\u0130\u015e\u0130M RAPORU\u2019\u2019 ile birlikte taraf\u0131m\u0131za anla\u015fmal\u0131 kargo firmam\u0131z ile geri g\u00f6ndermeniz gerekmektedir. Aksi takdirde kargo kabul edilmeyecek ve \u00fcr\u00fcn taraf\u0131n\u0131za geri g\u00f6nderilecektir. \u00dcr\u00fcn g\u00f6nderilerinin anla\u015fmal\u0131 kargo firmam\u0131z ile yap\u0131lmas\u0131 gerekmektedir.<\/h5><h5><strong>Cayma hakk\u0131 nedir?<\/strong><\/h5><h5>6502 say\u0131l\u0131 T\u00fcketicinin Korunmas\u0131 Hakk\u0131ndaki Kanun (\u201cKanun\u201d) gere\u011fince, al\u0131c\u0131lar\u0131n teslimat tarihinden itibaren 14 g\u00fcn i\u00e7inde cayma haklar\u0131n\u0131 kullanarak sebep g\u00f6stermeden ve \u201ckargo \u00fccreti \u00f6demeden\u201d \u00fcr\u00fcnleri iade etme haklar\u0131 vard\u0131r. Kanunu her kurumun uygulamas\u0131 gerekmektedir.<\/h5><h5><strong>Cayma hakk\u0131 nas\u0131l kullan\u0131l\u0131r?<\/strong><\/h5><h5>Al\u0131c\u0131n\u0131n cayma hakk\u0131n\u0131 kullanabilmesi i\u00e7in teslimat tarihinden itibaren 14 g\u00fcn i\u00e7inde \u00fcr\u00fcn\u00fc iade etmek istedi\u011fini sat\u0131c\u0131ya bildirmesi gerekmektedir. Sat\u0131c\u0131, al\u0131c\u0131n\u0131n talebini ald\u0131ktan sonra en ge\u00e7 10 (on) g\u00fcn i\u00e7erisinde, \u00fcr\u00fcn\u00fc iade al\u0131p \u00fcr\u00fcn bedeli ve iade kargo \u00fccretini al\u0131c\u0131ya hi\u00e7bir masraf y\u00fcklemeksizin \u00f6demekle y\u00fck\u00fcml\u00fcd\u00fcr. \u00dcr\u00fcn, Sat\u0131c\u0131\u2019 ya iade edilirken teslimat\u0131 s\u0131ras\u0131nda Al\u0131c\u0131\u2019ya ibraz edilmi\u015f olan orijinal faturan\u0131n da iade edilmesi gerekmektedir. Faturan\u0131n iade a\u00e7\u0131klama b\u00f6l\u00fcm\u00fc varsa e\u011fer bu b\u00f6l\u00fcm doldurulmal\u0131 ve fatura, Al\u0131c\u0131 taraf\u0131ndan imzalanarak \u00fcr\u00fcnle birlikte teslim edilmelidir. 6502 say\u0131l\u0131 T\u00fcketicinin Korunmas\u0131 Hakk\u0131ndaki Kanun 28.05.2014 tarihinde y\u00fcr\u00fcrl\u00fc\u011fe girmi\u015ftir. 28.05.2014 tarihinden \u00f6nce sat\u0131n al\u0131nan \u00fcr\u00fcnler i\u00e7in 4077 say\u0131l\u0131 T\u00fcketicinin Korunmas\u0131 hakk\u0131ndaki Kanun ge\u00e7erlidir. Bu kanuna g\u00f6re, al\u0131c\u0131lar\u0131n teslimat tarihinde itibaren 7 g\u00fcn i\u00e7inde cayma haklar\u0131n\u0131 kullanarak sebep g\u00f6stermeden ve \u201ckargo \u00fccreti \u00f6demeden\u201d \u00fcr\u00fcnleri iade etme haklar\u0131 vard\u0131r. Cayma hakk\u0131 s\u00fcresi d\u0131\u015f\u0131nda kalan iade talepleri i\u00e7in ge\u00e7erli s\u00fcre ise 30 g\u00fcnd\u00fcr.<\/h5><h5><strong>Elektronik \u00dcr\u00fcnlerde Cayma Hakk\u0131 ve \u0130ade S\u00fcreci Nas\u0131l Kullan\u0131l\u0131r?<\/strong><\/h5><h5>Elektronik \u00fcr\u00fcnlerin \u201cCayma Hakk\u0131\u201d dahilinde iade al\u0131nabilmesi i\u00e7in sat\u0131n al\u0131nan \u00fcr\u00fcn\u00fcn, orjinal kutusuna zarar verilmemi\u015f olmas\u0131, faturas\u0131n\u0131n ve t\u00fcm tamamlay\u0131c\u0131 aksesuarlar\u0131n\u0131n \u00fcr\u00fcn ile birlikte g\u00f6nderilmesi gerekmektedir. G\u00f6nderilmemesi halinde iade talebi reddedilecektir. Kurulumu servis taraf\u0131ndan yap\u0131lan \u00fcr\u00fcnler i\u00e7in servis haricinde kutunun a\u00e7\u0131lmas\u0131 veya kurulumunun servis haricinde yap\u0131lmas\u0131 durumunda iade al\u0131nmayacakt\u0131r. Cayma Hakk\u0131 d\u0131\u015f\u0131nda kalan 14 ila 6 ay aras\u0131 iade talepleri i\u00e7in, \u00fcr\u00fcn\u00fcn teknik servise gitmesi ve servis taraf\u0131ndan iade karar\u0131 verilmi\u015f olmas\u0131 gerekir. Cayma hakk\u0131 kapsam\u0131nda \u00fcr\u00fcn iadelerinde iade kargo \u00fccreti sat\u0131c\u0131lara aittir. Al\u0131c\u0131lar \u00fcr\u00fcnleri ki\u015fisel sebeplerle iade etseler dahi al\u0131c\u0131lar\u0131n kargo \u00fccreti \u00f6demeden \u00fcr\u00fcnleri iade etme hakk\u0131 vard\u0131r.<\/h5>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Garanti ve \u0130ade \u015eartlar\u0131 \u0130ade \u015fartlar\u0131na uyan t\u00fcm \u00fcr\u00fcnleri, kargoyu teslim alma tarihinizden itibaren 14 i\u015f g\u00fcn\u00fc i\u00e7inde faturan\u0131z veya<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"inline_featured_image":false,"footnotes":""},"class_list":["post-29728","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/anilcanbay.com\/hanedan\/wp-json\/wp\/v2\/pages\/29728","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/anilcanbay.com\/hanedan\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/anilcanbay.com\/hanedan\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/anilcanbay.com\/hanedan\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/anilcanbay.com\/hanedan\/wp-json\/wp\/v2\/comments?post=29728"}],"version-history":[{"count":7,"href":"https:\/\/anilcanbay.com\/hanedan\/wp-json\/wp\/v2\/pages\/29728\/revisions"}],"predecessor-version":[{"id":29736,"href":"https:\/\/anilcanbay.com\/hanedan\/wp-json\/wp\/v2\/pages\/29728\/revisions\/29736"}],"wp:attachment":[{"href":"https:\/\/anilcanbay.com\/hanedan\/wp-json\/wp\/v2\/media?parent=29728"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}